We have had reports from our customers in regard to a certain door-to-door “Security Company” claiming that they work for or with Atlas Security to upgrade their current alarm systems.

This is NOT true. We are NOT working with this company (that wears orange) and we have ZERO affiliation with them, nor have we ever. This company goes door-to-door saying anything they can to get inside the house and get a sale.

The sales agents may state or imply that they are from your existing security company and that they’re there to “upgrade” or “replace” your current security system. Once inside your home, however, they may install a new security system and have you sign papers that include a costly contract for the monitoring service.

They may also claim your security company has gone out of business, that they’ve taken over the accounts, and that you have to buy new equipment and sign new contracts. If this happens, call your current monitoring company to confirm. Normally, you would be notified of a change like this by mail or telephone, not by an unannounced visit by a representative from another company.

Before you do business with anyone selling a home security or alarm system, whether they come to your door or you seek them out, be sure to check with the FTC and your state Attorney General, as they urge you to ask potential contractors for the following information. Use it to check out the alarm company with the appropriate authorities: your state Attorney General, local consumer protection agency, Better Business Bureau, and state licensing officials. If the salesperson is reluctant to give you this information, consider it a red flag and find another company to consider.

If someone comes to your door and is claiming to be working with Atlas Security, we encourage you to please ask for proper identification and/or to contact us at 417.831.2866.

For more information please visit the Federal Trade Commission’s site.