Yes, using the new AtlasNET web service, you can look at your account information, account activity, contact lists, and much more.
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Atlas Security is proud of our history and our ability to serve the community.
Our goal today is the same as it was 50 years ago: To provide Springfield and the Ozarks with the best security services.
THINGS WE DO
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FREQUENTLY ASKED QUESTIONS
What happens if my phone lines are cut?
A basic security system will not be able to communicate with the C.O.C. if the phone lines are cut. This does not prevent the siren from sounding, though. Please contact our Sales department if you are interested in a communications backup solution.
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What should I do if I accidentally set my alarm off?
Remain calm and disarm your system. You can call our Customer Operations Center at 866-745-3137 or wait for a moment for one of our operators to call you. Identify yourself and give your account password (not your keypad code). As long as the password you give us is correct, we will cancel the alarm. If you can't provide us with…
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What do I do if my keypad is beeping?
Pressing any key or a top-row key will usually silence a keypad. If it continues to beep, please refer to your user manual for a possible solution or call us to request service.
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What do I do if my alarm system battery is low?
Replacing a battery in an alarm system is a very simple process. Simply remove the leads connected to your current battery and connect them to a new battery. Be careful to not to touch the wires together or switch the red and black leads; doing so could cause serious damage to your alarm system. You can purchase a new battery…
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When I lose power, how long will my battery last?
The length of time a battery will power an alarm system varies with every installation. Many factors contribute to battery life, including the number of powered devices connected to the alarm system (keypads, motion detectors, smoke detectors, glassbreak detectors, etc...). Spare batteries are available and can be purchased from Atlas Security Service at our office: 1309 E. Republic Rd. Suite…
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